Hotel Krone Zurich – Guest reviews

Quality is a top priority for us. That is why we encourage open and honest feedback from our guests. We promise to deal with all feedback and reply to you personally.

Your suggestions will help us to maintain and improve the quality of our services in the future. We will be delighted to receive your comments and suggestions.

  • Small, but neat & super comfortable

    The rooms were smaller than what we're usually used to, but then - Europe I guess!! The rooms were super clean, as were the bathrooms - everything was well maintained. We had a slightly bigger room since we were

    Surabhi K 14JAN20 VIA TRIPADVISOR
  • A good surprise

    Comfortable, clean, large room, best courtesy and perfect breakfast, 10 minutes from downtown. Price absolutely in line with Zurich. Strongly suggested. Meeting rooms available, and a fantastic restaurant downstairs

    Antonio C 2DEZ.2019 VIA TRIPADVISOR
  • Amazing Evening

    I was searching for a place to eat in Zürich... a lot of Restaurants were closed on a Sunday night... find it on TripAdvisor “Differente” Restaurant part of the Hotel Krone; If you are in Zürich I will definitely

    guidocatfishNOV10.2019 VIA TRIPADVISOR
  • Best Experience!

    The room was great, spacious, you get everything you would need on your short trip or holiday! There was even an umbrella in the room, so that

    Christina141141 OKT20.2019 VIA TRIPADVISOR
  • Personal and friendly

    We stayed at Hotel Krone Unterstrass for two nights. From our check in experience until we checked out we found the staff very friendly and helpful.

    Don GSEPT28.2019 VIA TRIPADVISOR
  • Great 4 days stay

    We enjoyed our stay at Krone. We arrived 7am and we were both exhausted from our long flight from Australia. Krone’s friendly receptionist was very sympathetic and managed to let us check in by 9.30am. The room

    Margaret MAUG.24.2019 VIA TRIPADVISOR
  • Decent choice and value in Zurich

    I booked this hotel through a British Airways package and found the rate to be reasonable for Zurich. The hotel location was away from the busier area of town, and just a short tram ride away from the train station.

    kribbeanAUG23.2019 VIA TRIPADVISOR
  • Good Location...Good Service...Decent Food

    About 10 mins from the Sentral Tram station...Tram no 14 should take you there within 6 mins about 4 stops...Decent sized rooms...equipped with an ac thankfully. Very helpful and friendly staff...Breakfast option

    AArunJosephAUG13.2019 VIA TRIPADVISOR
  • Satisfied in general

    Nothing to complain in this place. Check-in was very fast and easy. I got replied very quickly to every single question both before and during

    skyvn97JUNI30.2019 VIA TRIPADVISOR
  • Expensive but still a great place

    Everything in Zurich is expensive compared to other places I went to in Europe but my accommodation was excellent for one person, very modern

    ChrissieJaJULI09.2019 VIA TRIPADVISOR
  • Fantastic hotel - our last hotel before returning home to Australia

    Zurich was our last stop on a 4 week travelling tour in France and Switzerland. We wanted a comfortable, central hotel to finish off our busy month of travelling. Hotel Krone Unterstrass was just perfect for our

    TartanterryJUNI21.2019 VIA TRIPADVISOR
  • Style & Class

    The hotel is a stylish house with tradition and Swiss quality! The staff and service is top class, the rooms are spacious, quite despite the tram line running close and it was once more an enjoyable stay for me

    ArunavaC1JUNI07.2019 VIA TRIPADVISOR
  • Birthday dinner

    Fantastic service fabulous well presented food we were well looked after I would definitely recommend this restaurant for a special occasion

    Sunshine51135995804APR15.2019 VIA TRIPADVISOR
  • Small, but neat & super comfortable

    The rooms were smaller than what we're usually used to, but then - Europe I guess!! The rooms were super clean, as were the bathrooms - everything was well maintained. We had a slightly bigger room since we were travelling with kids - complete with a tiny pantry. Really comfortable!! The hotel itself is very conveniently located, a tram station literally at the doorstep providing excellent connectivity. For budget travelers who want something classy all the same, an excellent choice!

    Surabhi K 14JAN20 VIA TRIPADVISOR
  • A good surprise

    Comfortable, clean, large room, best courtesy and perfect breakfast, 10 minutes from downtown. Price absolutely in line with Zurich. Strongly suggested. Meeting rooms available, and a fantastic restaurant downstairs

    Antonio C 2DEZ.2019 VIA TRIPADVISOR
  • Amazing Evening

    I was searching for a place to eat in Zürich... a lot of Restaurants were closed on a Sunday night... find it on TripAdvisor “Differente” Restaurant part of the Hotel Krone; If you are in Zürich I will definitely recommend it. I came very late on Sunday evening 10.11.2019 but I felt suddenly very welcome. I had as Starter Pumpkin Gnocchi with dried Tomatoes and as main course Beef Filet “Rossini”... what can I say... amazing food incredibly well presented dishes and the taste: wonderful!!! But what really impressed me is the service; I work as a Waiter ( Chef de Service) and I really now how to do my job!!! A lot of times a was disappointed with service stuff because I can feel when someone does his job without passion!!!! Not in this case ! Rolf and especially Marcel ( but only because Rolf was leaving...) did an amazing job!! They are two brothers, they work with dedication and passion the world needs more people like you I wish you healthiness and a good life! I am very thankful you made my “solo” night amazing! I will remember this day for all of my life ! See you next time in Zürich And not to forget the amazing wine I drunk Valduero Reserva 6 Anos Tip Top Guido

    guidocatfishNOV10.2019 VIA TRIPADVISOR
  • Best Experience!

    The room was great, spacious, you get everything you would need on your short trip or holiday! There was even an umbrella in the room, so that you can use it in case of rain. The location of the hotel is also convenient, quiet area.
    Christina141141 OKT20.2019 VIA TRIPADVISOR
  • Personal and friendly

    We stayed at Hotel Krone Unterstrass for two nights. From our check in experience until we checked out we found the staff very friendly and helpful. Nothing was too much trouble. Our room was very clean and although a little noisy because it faced the street and had a tram stop outside, it was not overbearing. It was within easy access to the main station (three tram stops) made easier by the fact that trams stopped right outside the hotel. Breakfasts were very good and, again, staff was always ready to help. We also had evening meals in the restaurant and were impressed with both the rang and quality of meals. Again, staff was great. We can (and do) recommend this hotel.
    Don GSEPT28.2019 VIA TRIPADVISOR
  • Great 4 days stay

    We enjoyed our stay at Krone. We arrived 7am and we were both exhausted from our long flight from Australia. Krone’s friendly receptionist was very sympathetic and managed to let us check in by 9.30am. The room was clean and efficiently designed. It was quiet but it was only 20 mins walk or 3 tram stops to the centre. The housekeeping staff was very helpful and efficient. A highly recommended hotel in Zurich!

    Margaret MAUG.24.2019 VIA TRIPADVISOR
  • Decent choice and value in Zurich

    I booked this hotel through a British Airways package and found the rate to be reasonable for Zurich. The hotel location was away from the busier area of town, and just a short tram ride away from the train station. Check in was quick, informative and welcoming. Upon entering our hotel room, during the record breaking heatwave in Switzerland, it was uncomfortably hot. The blinds were open and the air conditioning was off, allowing the room to be filled with sunshine and the extreme heat of it. We turned on the air conditioning and also asked the front desk staff if there might be a fan available. In no time, the polite young front desk clerk brought up a large oscillating fan. We were most appreciative of her efforts to please! Closing all the blinds and getting cool air flowing made the room quite comfortable after a while. The air conditioning did make a dripping noise off and on, though no leaking was detected. The bed itself was okay, but the pillows and duvets were fantastic. The bathroom was very small, but we liked having a window in it for daylight There was a large selection of English TV channels. Our stay included breakfast which offered a large variety of items to please all. We were greeted daily with a warm welcome and found plenty of seating options and only a few other guests. If you don’t mind being away from the center of the city this hotel would be a great option. In hot weather, the option for a fan may be necessary for better comfort.

    kribbeanAUG23.2019 VIA TRIPADVISOR
  • Good Location...Good Service...Decent Food

    About 10 mins from the Sentral Tram station...Tram no 14 should take you there within 6 mins about 4 stops...Decent sized rooms...equipped with an ac thankfully. Very helpful and friendly staff...Breakfast option was also good...not a big range but a decent one...A small shop around the corner helps you to get water or refreshments at a very cheap price...over all a good place...Charged 15 Francs for 2 nights for 3 adults as city taxes...Uber to the city centre would cost approx 7 francs

    AArunJosephAUG13.2019 VIA TRIPADVISOR
  • Satisfied in general

    Nothing to complain in this place. Check-in was very fast and easy. I got replied very quickly to every single question both before and during my trip. Staffs were kind and friendly. The room was small but clean. I had enough facilities to use as a tourist. However, there are rooms to improve: The bath had some issue with wayer flushing, the air conditioner was noisy and the breakfast was not worth for CHF19. Overall, it deserves to be 4-star hotel.
     
    skyvn97JUNI30.2019 VIA TRIPADVISOR
  • Expensive but still a great place

    Everything in Zurich is expensive compared to other places I went to in Europe but my accommodation was excellent for one person, very modern room & bathroom, the buffet breakfast was good, a nice variety of food & was great having the tram straight outside the hotel
    ChrissieJaJULI09.2019 VIA TRIPADVISOR
  • Fantastic hotel - our last hotel before returning home to Australia

    Zurich was our last stop on a 4 week travelling tour in France and Switzerland. We wanted a comfortable, central hotel to finish off our busy month of travelling. Hotel Krone Unterstrass was just perfect for our needs. It is very close to the city centre, a few minutes tram travel (line 14) from the Hauptbahnhof (Zurich HB) The location is quieter than the immediate city centre but easily accessible, even when you are travelling with your suitcases on public transport. We had booked a Premium Double. We were given a room in the flash Townhouse section which is attached to the main hotel via corridor and lift. Our room had a kitchenette with fridge, a lovely roomy bathroom with shower, the most comfortable bed and loads of hanging space for clothes and a well placed desk which helped create privacy from the kitchenette and bathroom. The windows all opened and there were external electronically operated blinds. The rooms have climate control. It was more like an apartment than a hotel room. Fresh towels are left in a shopping bag at your door if you have the „Do not disturb“ sign hanging out. I thought that was a nice touch. We booked our room directly from the hotel website and found that they offered a much better deal than the commercial booking sites. We had one breakfast in their dining restaurant called „Differente“ and it was one of the best buffet hotel breakfasts we have had this trip. Around Euro 19 and well worth it. Our booking entitled us to a complimentary welcome drink in the restaurant which we had on our last evening at the hotel to round off our stay. The staff are polite and very professional and the foyer area is light and well situated. I also liked the computer and printer tucked away near the entrance which is accessible to guests for any reason, but particularly for flight check ins and printing boarding passes. Thoroughly recommend this hotel. We would stay here again.

    TartanterryJUNI21.2019 VIA TRIPADVISOR
  • Style & Class

    The hotel is a stylish house with tradition and Swiss quality! The staff and service is top class, the rooms are spacious, quite despite the tram line running close and it was once more an enjoyable stay for me in Zürich.

    ArunavaC1JUNI07.2019 VIA TRIPADVISOR
  • Birthday dinner

    Fantastic service fabulous well presented food we were well looked after I would definitely recommend this restaurant for a special occasion

    Sunshine51135995804APR15.2019 VIA TRIPADVISOR